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Fairhaven Affiliate Works With Mexican Consulate to Ship Loved Ones to Mexico

Cynthia Adair - Wednesday, September 03, 2014

For 19-year-old Giovanni Lopez* from Santa Ana, losing his stepmother was an unexpected tragedy. Recently married and already caring for his younger brother, gathering the information to fulfill his stepmother’s dying wish to be buried in her native country was overwhelming for Lopez. Wanting to ensure a smooth process to allow his family to grieve, Lopez sought support from Family Mortuary in Santa Ana. Several days later, Lopez’s stepmother arrived safely in Mexico, thanks to the experts at Family Mortuary who worked with the Mexican Consulate in Santa Ana to compile the documents to meet all legal requirements for shipping a deceased loved one to another country.

For more than 17 years, Family Mortuary in Santa Ana has served Orange County families from a variety of cultures and religions. Along with its parent company Fairhaven Memorial Park, Family Mortuary continues the long tradition of providing customized funeral plans both at the time of need and through advanced planning.

“The added stress of shipping a loved one out of the country further complicates the process due to the many legal requirements and documents that are needed,” said Omar Gallarzo, vice president of Family Mortuary. “At Family Mortuary, we understand that the death of a loved one is never easy and we hope to help more families in their time of need so that they can heal and honor their loved one.”

As part of its extensive list of services, Family Mortuary specializes in international funeral shipping. In addition to assisting families in coordinating all aspects of transportation, Family Mortuary works with each consulate – from Mexico, Central and South America to the Philippines – to obtain all the necessary documentation required for shipment. If a language barrier exists, Family Mortuary helps translate and notarize documents, to make the process and transition as smooth as possible for each family it serves.

Lopez was grateful that he was able to fulfill his stepmother’s dying wish and appreciative of Family Mortuary for making the process of working with the Consulate so easy.

Additionally, Family Mortuary’s Public Relations Coordinator, Erika Rodriguez, was recognized by the Mexican Consulate at Alzheimer’s Association, Orange County’s (AAOC) Latino Caregiver Recognition Day for her work with AAOC and the Latino community.

*name was changed to protect family’s confidentiality 

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